Quality standards and management are not just a fad. They’re here to stay. Companies that are utilizing them are reaping the benefits. Want to join them? Then it’s time to discover the secrets to building a successful quality management system for your business!

How Do Quality Standards Ensure Success?

Before you build a quality management system, it’s important to know why you’re creating it. Otherwise, you’ll risk losing vision, drive, and purpose for your QMS.

Quality is the ability of a service or product to meet or exceed the implied wants and needs of a customer. Unfortunately, every customer is different, and one person’s perception may not be the same as another, and this is where quality standards come in. They help hone in on what defines quality for a particular product or service with clearly defined norms, controls, and requirements.

What Are Quality Management Systems?

Loss can occur when attempting to meet quality standards and target goals within the scope of quality. This loss can make the pursuit of quality pointless or too difficult. But there is a way to avoid such loss.

Quality management systems are tools that were specially designed to manage quality standards. Companies that use them have a better chance of meeting quality standards with fewer losses (funds, resources, time, etc.) than organizations that don’t.

Key Elements of Building an Effective Quality Management System

When it comes to developing an effective quality management system, there are a few key elements that are crucial to success including the following:

  • Management Participation and Involvement: All aspects of an organization are subject to quality standards and to ensure that every department complies, management must be involved and actively participating in the development and maintenance of a QMS.
  • Clear Vision and Values: Before developing a QMS, a company must have a clear understanding of their vision and values. These are what will help to shape and mold the company’s future, and, therefore, the QMS itself.
  • Reward and Acknowledgement: Companies should have an acknowledgement and reward system in place to help motivate their employees. It doesn’t have to be big, and it doesn’t have to apply only to individuals. The rewards only have to be geared to ensuring certain criteria will be met.
  • Communication: Communication must be effective and in place for QMS to be a success. Managers should have an open door policy that allows employees to discuss concerns about the work environment, compliance, obstacles that may prevent compliance as well as any other issues pertinent to quality management success.
  • Continual Improvement: A quality management system can get you started, but if your company wants to see real, long-term success, it will need to integrate continual improvement into its everyday operations.

The Role of Quality Management Software

Quality management systems may be extremely beneficial to businesses, but they can also be difficult to manage, especially if you’re running on old forms and systems. Human error increases potential for loss as well as customer and employee dissatisfaction. Time is wasted doing tedious time-wasting tasks that could otherwise be done automatically.

Instead of trying to manage it all manually, consider quality management software, which can automate many of the tedious processes while also supplying a more organized way to manage the QMS.

For more information about Quality Management System software, or to learn more about the types of QMS systems that might help your company, call us at (810) 534-2222 or email info@cebos.com for additional information. You can also check out this blog where we discuss the importance of quality standards.