Most companies focus only on compliance. They pay lip service to quality, going just far enough along the quality spectrum to squeak through an audit.

We know that quality isn’t an activity; it’s an attitude—a pervasive dedication to ensuring customer satisfaction through perfect products and reliable deliveries.

So why just comply when the benefits of quality and risk management can also improve profitability, customer satisfaction, and risk mitigation? You won’t get there with spreadsheets and index cards. You need a comprehensive EQMS that covers every area of your business, not just the end-of-the-line inspection process.

Quality doesn’t happen on its own. You need QAD CEBOS, the EQMS for companies that “get” the benefits of a quality mindset.

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Top management is accountable for organizational quality under both ISO 9001 and IATF 16949. QAD CEBOS helps document management commitment and leadership while ensuring the entire organization understands and commits to quality objectives.

  • Complete document management for standards and procedures ensures employees always use up to date versions of procedures
  • Risk management software helps define, prioritize and mitigate risk
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Performance Management

Quality isn’t just about end-of-the-line inspections—it’s a way of life for companies that understand that the only real, sustainable differentiator is quality. That makes quality the number one goal for savvy companies. QAD CEBOS EQMS has capabilities to enable the leadership team to monitor and improve performance from training, to project deliveries, to corrective actions and more.

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Advanced Product Quality Planning (APQP)

Quality compliance requires effective process planning to ensure that quality objectives can be met across the entire organization. Global and industry standards state that objectives must be measurable, consistent with the organization’s quality commitment and support continual improvement. QAD CEBOS EQMS supports planning with built-in APQP and FDA validation for the commercialization of medical devices.

  • APQP requires a disciplined process to ensure accurate documentation
  • Project management ensures the organization understands deadlines and milestones
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Production part approval processes are crucial to managing risk and are a key part of many certification standards, including IATF 16949. Resolving production and supplier problems reduces risk of supply chain interruptions, and helps in-house production run more predictably. QAD CEBOS EQMS can monitor process and approval data and supplier performance to ensure adherence to standards and commitments.

  • Reduce scrap and rework
  • Increase safety and predictability

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Advanced product quality planning is an essential part of automotive industry standards and for commercialization of medical devices. By taking the time to design for quality and manufacturability, quality improves, and costs are minimized for the life of the product. QAD CEBOS EQMS understands that quality starts in the board room and at the design desk, and provides capabilities to ensure that product introductions happen on time and that products meet design goals.

  • Improves time to market
  • Helps reduce lifetime cost

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Risk Management

Disasters happen. Whether it’s fires, floods, labor strikes or supplier business failures, you need to be prepared to mitigate risk and bounce back quickly—without affecting customer satisfaction.

  • Prioritize risks and ensure mitigation plans are in place
  • Manage resource allocations to highest priorities
  • Comprehensive risk management plans all in a single repository

See Compliance Measures

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IATF, FDA and ISO standards all require that the organization provide the resources necessary to support quality processes. QAD CEBOS EQMS includes capabilities such as risk management analysis, training tracking, gauge calibration and equipment maintenance that ensure support for quality procedures and objectives.

  • Automates the management of equipment maintenance scheduling to maximize uptime and manage spares inventory
  • Risk management helps identify and prioritize risks and facilitates risk mitigation planning
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Document Control

Keeping track of document revisions, ECNs and Corrective Actions is impossible with paper documents. QAD CEBOS EQMS includes a document control system to ensure the team is always working with the latest versions. Document control helps simplify audits, helping to ensure you pass with minimal cost and delays. Electronic document routings and approvals ensure that the process moves efficiently and that information is available to everyone at the right time.

  • Speeds up approval cycles with automatic routings
  • Reduces clutter and paper—an environmentally friendly solution

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Training Management

Employees require training on everything from policies and procedures to production methods—even legal requirements such as sexual harassment and anti‑discrimination policies. Tracking this on paper or in spreadsheets is cumbersome, and most HR systems can’t handle training in production and safety procedures.

QAD CEBOS EQMS provides comprehensive tracking for training on any topic, and provides fast, simple reporting to comply with audit requirements.

  • Link training to the latest procedures and documents to ensure up-to-date info
  • Bring new hires and transfers up to speed quickly and cost effectively

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ISO, FDA and IATF standards all require record control to provide evidence of operational conformance to standards with the quality management system. QAD CEBOS EQMS makes recording and retaining quality results a simple part of the process, eliminating extra steps or manual entries that can lead to errors.

  • Provides audit support for certification, regulatory body and customer audits
  • CAPA tracks corrective action and preventive actions to ensure timely and accurate change management
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Supplier Management

Companies compete on the effectiveness of their supply chains, so ensuring your suppliers are performing to your expectations is crucial to your success. QAD CEBOS EQMS includes complete supplier performance management that helps to ensure conformance to best practices.

  • Develop and publish supplier scorecards
  • Simplifies communication and coordination with suppliers

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Gauge Management

Measurements are only as good as the tools they are taken with, so keeping your gauges on spec is critical. The need for gauge calibration is pervasive throughout the organization, and each gauge may have a different calibration cycle and spec. Spreadsheets and other manual systems aren’t up to the task, but QAD CEBOS EQMS has a complete gauge calibration system to ensure your tools and gauges are always in compliance, as required by industry standards.

  • Instills simple discipline for tracking, calibrating and monitoring
  • Generates compliance reports for 21 CFR Part 11 or IATF 16949 and other standards

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Inspection and SPC

Inspections don’t do any good if the results can’t be analyzed fast enough to improve the process. QAD CEBOS EQMS captures process information in a central repository for fast analysis. The output can be presented quickly in easy to grasp graphs or reports that spur rapid course corrections.

  • Matches inspection results to the latest quality plans
  • Reduces the need for manual entry of results

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Effective quality management requires constant measurement and evaluation to ensure adherence to standards and a commitment to continuous improvement. QAD CEBOS EQMS supports inspection and SPC analysis, supplier performance evaluation, calibration and maintenance management and the use of CAPA to ensure that key learning is incorporated effectively into processes.

  • A complete problem-solving methodology helps ensure a simplified process to meet customer expectations and support continuous improvement
  • Real time SPC (statistical process control) and analytics sounds the alert when processes go out of tolerance, reducing scrap and rework
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An audit isn’t always about proving compliance to external specs. Audits are also useful for management to ensure that the team is operating effectively and adhering to the organization’s strategy for quality and continuous improvement. QAD CEBOS EQMS simplifies the entire audit process by providing a centralized store of past audit results and reports and provides a mechanism for linking and tracking the necessary activities common to any audit.

  • Electronically manages the audit process in a complete, closed-loop system from scheduling to follow-ups or escalations.
  • Simplifies and streamlines audit report creation

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Complaint Management

Customer complaints must be resolved quickly, or the problem can cause irreparable damage to the company’s reputation and brand, but most quality management and ERP systems don’t provide capabilities for managing complaints. QAD CEBOS EQMS includes a complete complaint management system integrated to the CAPA system, so you not only record complaints but can ensure the situation is quickly resolved.

  • Ensures timely problem resolution
  • Captures costs of complaints and corrections

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Every successful manufacturer understands the need for continuous improvement, and it’s an integral part of industry standards like IATF 16949 and ISO 9001. QAD CEBOS EQMS has built in tools like layered process audits, real time SPC feedback and a full CAPA system to ensure needed changes are implemented properly.

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Every product evolves over time, whether the evolution occurs to correct a problem, resolve a complaint or help control costs. Most quality management systems have no way to track corrective and preventive actions, or to ensure resolution to nonconforming materials. QAD CEBOS EQMS includes complete CAPA and NCR reporting capabilities, as well as engineering change management tracking to ensure that your company’s dedication to continuous improvement has full support for these critical functions.

  • Reduce risk from delayed correction or preventive action implementation
  • Ensure nonconforming materials are properly dispositioned and recorded

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