Although businesses are increasingly adopting tech solutions for various processes, some are still stuck with non-automated quality management systems, which are particularly cumbersome and error-prone. In addition to costing a company a lot of money to run and maintain, such systems are exceedingly unreliable and tend to complicate even some of the simplest tasks.

Businesses that are particularly conscious of time, cost, and money are mitigating these problems by looking into another, more efficient option — quality management system (QMS) software. Automating operations simplifies the whole quality management program process, consequently freeing up more time and resources that can be directed to other critical business processes.

On paper, QMS software guarantees improved service delivery. But what does that actually mean?

Improved System Responsiveness

Organizations still relying on manual QMS can have a hard time getting their system to work for them. Usually made up many excel spreadsheet and some duct tape, employees can have a hard time keeping the system up to date, let alone comprehending the big picture.

QMS software, on the other hand, is responsive and reliable enough to efficiently serve an organization. It is not only convenient but user-friendly and intuitive. This encourages employees to work with it, boosting the employee perception of quality management in the organization.

Open Communication Channel

An automated QMS also boosts relationships through an open communication channel, which for most packages, is set up in a social media-style forum. Employees and external stakeholders can freely and effectually communicate with each other through notes, messages, and memos. In case one needs help with the system, QMS software comes with additional help tools to facilitate quick learning.

Optimized Learning Process

And talking about learning, QMS software is specifically built to effectively facilitate training, and subsequently boost the overall quality management process. You can use the system to plan the entire training process, identify needs and weak points, strategize on the training flow, and analyze possible cross-training needs. And it does not end there, during the training process, you are able to track and verify completed lessons.

Automated Document Storage and Access

The cumbersome process of manual record keeping is so last century. Imagine all of the documents you stand to lose in your heap of files, not to mention possible errors and the woeful document retrieval process.

An automated QMS grants you all of the features you need to break away from the stressful manual process. All of your documents are stored in a neat manner and can be accessed at any time for audits and possible revisions. To streamline the recordkeeping process, you can use the revision tracking feature to look at past revisions and prevent multiple revision instances.

For a smooth transition from a manual to an automated QMS, ensure you carry out a comprehensive assessment of your organization’s needs. To further simplify and safeguard the process, get in touch with the experts at QAD CEBOS by emailing or calling (810) 534-2222.